Spotify Premium: Review starts here

I’ve just given myself the gift of Spotify Premium.  This is my ‘as-it-happens’ review

I’ve been using Spotify off and on for most of this year.  In all of that time, it’s been a fun service to use firstly because it has been free (ad supported) and secondly because it gives me access to a million tons of music I would never have otherwise heard in the days of CDs and ‘physical music’.

Can’t fault the ad-supported version.  Yes, the frequency of ads increased over the year but even then it was a relatively small price to pay for all that free background music.  In the course of Spotify’s first year, it’s been my pleasure to help out rather a lot of people get free accounts (via this link here) many of whom, lets hope, go on to be fully paid-up Premium subscribers in turn.

So what’s the Premium experience like then?

Let me point a picture of me-as-Spotify-user first.  I’m 46, male, white.  Professional.  Critical technophile (meaning I love & hate technology in equal measures).  I don’t have a lot of music CDs.  I don’t follow any particular bands.  Live gigs bore me after 45 minutes.  These days, I’d rather hear lots of random stuff I don’t know than stuff I do know.  I’m as likely to listen to spoken word these days as music.  I don’t go to festivals :-)

There you have it: grumpy old bloke sets out to try out Spotify Premium.

Signing up for Spotify Premium

First thing is that I hate being signed up to a rolling subscription when I only want to try.  If you try to upgrade to Premium, it will assume you’re signing up month on month (leaving the onus on you to cancel).  My way around this was to ‘gift’ myself a 1-month Premium Code via a Spotify Premium e-card. £9.99 one-off card payment.

It worked – now I’m Premiumed up for one month. Thank you Sam. You’re welcome Sam. (BTW don’t bother seaching Google for an obvious phrase like ‘spotify premium gift card’.  It’s as if they don’t want you to find their e-card. Doh!)

Spotify iPhone app

Downloading the iPhone app is quick and easy.  Ignore the 1 star reviews from the muppets who have downloaded the app expecting to be able to use it with a free Spotify account.  Don’t blame the app because you couldn’t read the small print, folks.

Now, there are two things you’re going to want to test with your Spotify app: the offline playlist capability and the streaming on-the-go 3G connectivity.

Spotify offline playlist downloads

On the face of it, this feature is supposed to make Spotify available to you when you don’t have enough 3G bandwidth to stream it.  In theory, it sounds good but in reality how long a playlist takes to download will depend on the WiFi bandwidth you have available..

At home on my 450kbs broadband connection, downloading a 100 song offline playlist took several hours.  I can’t see myself having enough time to download playlists on a regular basis.

Another consideration here is that there doesn’t seem to be any indication of the size of the files that are being downloaded.  How much will my 8Gb phone take?

And finally: on the iPhone, it appears that playlists don’t download unless you open the app and start them (or let them re-start).  If I exit to do something else, the downloading stops.  I think it carries on when the phone auto-locks but, without any detailed progress indicator, I can’t be sure.

Spotify 3G streaming

At home in Devon even on a lousy 450kbs broadband, Spotify Premium streams pretty well on the laptop – with only the occasional drop-out.

At home, where the 3G coverage is also patchy or non-existent, the iPhone app gives up trying to stream altogether and reverts to any saved playlist.

Sitting in London with a chunky 3G signal the Spotify app works perfectly on the iPhone.  Right now, I’m listening to Elvis – the 68 comeback special. :-) I have no idea if / whether streaming Spotify tracks ends up costing on my O2 iPhone contract.

Spotify Premium verdict?

The downside

The usability of the Spotify app is only as good as the mobile 3G coverage and the WiFi access you have (see above).  If both are lousy you’re not going to get the most out of Premium because the fallback (downloading playlists for offline listening) can be a long-winded and impractical business.

In reality, though, fewer and fewer of us are stuck with both crap 3G and crap broadband all the time – and it’s a situation that will only improve.

A major downside to Spotify has got to be the inability to run the app in background mode while I do other things with my iPhone.  After all, iTunes can do it – so why not Spotify?  Is it a deal-breaker? I’ll let you know when my trial month is up.

The upside

On the upside, Spotify does something that’s so different from any previous mode of music ownership: it encourages me to listen to lots of new things.  With Spotify, the musical world expands.  With my real-world CD collection (or paid-for mp3s), it seems to contract, encouraging us to listen more and more to the same things.

And Spotify’s search facility is everything you’d expect of a software that learned from iTunes, YouTube, Google and everything that paved the way before it.

All in all, I keep thinking “I don’t want to own music!  I just want to listen to it” – and Spotify lets me do that for £10 a month on my handheld device of choice.  I think that’s probably worth it.

“hp computers are racist” – this is very funny and interesting

HP computer’s webcam ‘prefers’ white people to black people. Does that make it racist?

This is going viral on YouTube – and no surprise. The fact that the software / hardware can’t identify Black Desi but happily tracks and follows White Wanda is quite amazing. In the video, Desi is good humoured (if a little surprised).

In the wider world, however, this of course raises some big questions about the unchallenged assumptions that are what we mean when we say ‘institutionalised racism’. Whether or not it’s the truth, it’s all too easy to imagine a cluster of young, white geeky guys developing this technology. If it is true, then it gives us a glimpse of an unconscious aspect of racism: that if we’re white, we just don’t just think about being black.

In terms of online reputation, how HP handles this from here on in will be telling – and hugely important. All I can say is that I hope they deal with it with the same mixture of lightness, seriousness and openness as Desi and Wanda did.

On first investigation, I can’t find much response from HP.  There is this… and Mashable goes into more detail here….  Mashable seems to just want to write it off as a technological failing.  I disagree. I think it’s more revealing than that.

And is anyone else surprised that HP didn’t respond in the same medium (YouTube) the way that Domino’s did over that infamous YouTube video?

Virgin f1 team boss: green tax will kill airline industry

Rest of the world: airline industry, F1 and space tourism will help kill planet

It caught my eye yesterday (via Twitter) that Virgin boss Sir Richard Branson was in Copenhagen bending the ears of the world’s most powerful people on behalf of the airline industry – just a day after announcing the launch of the Virgin F1 team.

Sir Richard’s tweets seemed to me so incongruent I grabbed them on my iPhone.

inccongruentIt’s not that I wouldn’t expect the boss of one of the world’s biggest airlines to be lobbying at Copenhagen.  It’s not even that I don’t believe that he’s probably a decent bloke with some genuine good intentions looking to make a difference in the world; I’m sure he is.

It’s just that I can’t shake the simple incongruence of those things: a desire to help save our planet and a desire to race Formula 1 cars around tracks burning fossil fuels for the benefit of the automotive industry.

I don’t want to be a party pooper, Sir Richard.  Far from it.  I just want (perhaps in the spirit of Joanna Macy) to allow myself to feel the full wrongness of it without rationalising it away.

So there you are.  If you want to help the planet, Sir Richard, why not consider NOT running a F1 team?

Climate Change talks in Copenhagen: row over targets

rocketman

This picture is one of an ongoing series called ‘The Elephant Under The Table’ representing the things that people in organisations (and our wider culture) just can’t – or won’t – say.

You can follow the series on Twitter or by visiting Delta7′s website.

You’re welcome to print or re-use any of these images providing you leave the copyright attribution in the image.

If you want to crop or edit that’s fine – but remember to add the copyright notice again please.

EmpathUK: now with Companies House and Charity Commission details

But plenty of room for credibility building still…

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Updated post – Oct 28 2011

Back in 2009, a friend who now runs her own charity pointed me at this site today to cast my beady eye over it.

I blogged about it at the time, saying that while I wasn’t saying it was a scam, its online presence at the time was certainly in danger of making it look like one.

It had no Companies House information, no Charity Commission number. No location in the real world, almost nothing about it and no traceable people behind it. And yet it was asking for money.

I wrote a basic checklist of the kinds of things that contribute to something looking dodgy or credible – and pointed out where EmpathUK at the time was falling way short.

My point for writing that was (and still is): if you’re going to use the online world to ask for donations, then the responsibility falls on YOU to do whatever it takes to demonstrate credibility and accountability in order to gain the trust of your prospects. In a world flooded with scams (including charity scams) you have to go the extra mile, it’s that simple.

Sarah’s comment today however, prompted me to revisit EmpathUK and I’m happy to report that there is both Companies’ House and Charity Commission information on the website now as well as a geographical address. I still don’t think EmpathUk’s online presence comes close to convincing me to actually give them money but it’s at least one step closer than it was.

Cash for gold? You will always get ripped off

Despite being legal, these cash-4-gold companies will always rip you off

Why? Because they can.  And because they prey on people who need money quick.  The BBCs ‘Breakfast News’ ran a feature this morning.  They had some old gold jewellery valued at £200 and then sent it to each of three different ‘cash 4 gold’ companies.  Each offered around £60 and increased their offers when the reporter refused.

The report showed a horrified and disgusted young woman whose demeanour gave the impression she felt that someone had done something wrong to her by offering so little money for her gold.

Er, like, what did you expect?

The same goes for the explosion of ‘pay day loan’ companies you see advertising everywhere there are desperate, credit-unworthy people needing cash they can’t save from week to week.

They’re not here for your good, folks.  They’re here to take as much money off you as they can without breaking the law.

First law of common-sense: people go into business to make themselves rich, not you.  The gap between how much they can pay themselves and how little they can give you is the measure of how civilised we are (or aren’t).

Adressbuch-Schwindler. Couldn’t have put it better myself

Expo Guide, World Business Directory et al – you’re a bunch of ‘Adressbuch-Schwindleren’ :-)

I love German, don’t you?  A real ‘say-it-like-it-is’ construction kit of a language.  They don’t piss about with euphemisms and veiled descriptions for things.  They just bolt together enough words to get the job done (in the order that they think of them).

Business directory scams? “Address book swindlers” more like!

Fantastiche!

Adsense phone verification fail

Trying to verify my Adsense account leads to classic ‘designer cant think like user’ fail

Yes, Google. You techie people are soooo guilty of this.

The classic ‘we can’t possibly imagine what it’s like not to know what we know’ mindset. The one where, for some reason designers and programmers aren’t able to imagine how their interface appears or works to other people. Y’know, people who aren’t them.

The result is that I blew up the Google Adsense phone verification system because it gave me no feedback.  ‘Too many attempts’.  Right.  Next stop, 48hrs of waiting for their support to do something vague to sort it out (whatever it actually is).

Same for Google Wave.  Watch the video of two smug techies geeking off with their latest cleverness.  What’s missing?  Some kind of real-world, human communication about what the hell it might actually be any good for or what all the various bits mean.

Communication failure.

Inside the mind of Google

Are Google, Facebook, Twitter, social media all coming from the same mindset?

BrinLikeMe2smallGoogle.  Facebook. Twitter.

Is any of this ‘social media revolution’ really about providing you with what you need?

Or is it just about creating a platform to sell products through ‘trusted network marketing’?

According to the Google and Facebook people, it’s all about communication, empowerment and interaction.

But ask yourself: would any of it really exist if it wasn’t driven by somebody selling something?  I don’t think so.

The Google boys will soon be the wealthiest people on earth.  Maybe what drives them is what motivated Mark Zuckerberg to create Facebook and what seems to underpin most peoples’ use of social media so much of the time: a deep craving to be liked.