Don’t waste your time searching Amazon.co.uk for their well-hidden customer service phone number

Here it is: 0800 496 1081 You can also try this number 0207 084 7911 (listed as for ‘International Customers’) The 0800 number is working as of January 10th 2010

PLEASE DO NOT CALL ME. I AM NOT AMAZON!!

Where did I get it?  www.saynoto0870.com.  Why did I have to go there? Because it’s deliberately buried on the Amazon website so you can’t find it.

That’s the bad news.

The good news is that I called about my mate’s Harmon Kardon soundsticks that were broken when he got them about 2 months ago.

“Sorry but it’s outside of 30 days” said the friendly operator.

“Well it’s taken me 20 minutes to find your phone number – and only then from ‘saynoto0870.com’” says I by way of return.  “Show me where it is on your website”.

Five minutes later, we finally got there – buried so deep that it’s no wonder my mate gave up long before he ever found it.

“Do you think that’s really fair?” I asked, reasonably “What would be great is if you replaced them for him”

“Hold on one minute Sir…. [pause, music]… yes, Sir, we can do that for you”

Well done Amazon.co.uk.  Bad, bad, bad for hiding your phone number.  Good, good, good for replacing my mate’s faulty soundsticks before incurring a social media slating.  ;-)

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