Join me on a Social Media Odyssey: the quest to close my Ecademy account

Sat June 6th 2009:

Although I’ve not been on Ecademy for a while and am only there with a free (grey star) account, a Tweet from a friend drew me back to read a blog.  Actually, to witness a long-drawn out, destructive argument.  I made the mistake of adding a comment to the effect of ‘This is why I don’t come here any more”.  The result was an email notification of every subsequent comment on the thread. Doh.

So I went back in to turn off all email notifications.  Fine, I thought.  I’ll just leave it at that and simply not go there.  I turned off all notifications in my account control panel but still the emails keep coming. Doh!

Ok, I thought, time to leave for good.  So I went looking for a ‘close my account’ button.  Guess what?  I can’t find one.  So I searched in the ‘Help’ section with “close my account” and “how to close my account” and “closing my account” and got no results. Curious.

Next step – go to Google.  All I found were a few comments about how impossible it seems to be to leave. Interesting.

picture-21Since I’m only a free member of Ecademy, I can’t start blogs but I can respond to them, so I hi-jacked a thread with a request for information on how to leave.  Trouble is, I’ll have to go back into Ecademy to find out if there are any replies. Doh.

Finally, I sent a ’support request’ – see screen shot (right).  It’s very straightforward so I’ll be interested to see what happens next.

Post to Twitter Tweet This Post