http://www.mukaumedia.co.uk Get found. Get talking. Get talked about. Sat, 04 Oct 2008 19:10:16 +0000 http://backend.userland.com/rss092 en Mobatalk is a quick and easy way to video blog using Twitter Mobatalk developer Michael Bailey was the man behind 'MyChingo' - a neat little audio comment / message recorder. I remember trying that out last year and being impressed with the quality of the audio it recorded. 'MyChingo' used whatever ... http://www.mukaumedia.co.uk/video-meets-twitter-mobatalk/ Is Wordpress better than Blogger? "My friend does this blog http://whateverblog.blogspot.com and is proud to be number 25 in most popular HR blogs" someone emailed today "I was wondering if you take a look, and if it was possible boost him up the league with your wizardry?" I took a look at ... http://www.mukaumedia.co.uk/wordpress-blogger-unscientific-test/ Pictures can help your workforce engage with difficult issues Why? Because they create a bit of distance between people and the issues they find hard to talk about. And because often pictures can capture and communicate how people feel quicker than words can. Delta7 has been using pictures to help major UK ... http://www.mukaumedia.co.uk/engaging-workforce-pictures/ And other Internet knee-jerk stories. A post appeared on the A1 forum a while back, telling the story of an artist who had tied up a street hound in a gallery and was allowing it to starve to death - in the name of art. Outraged animal lovers and right-minded people everywhere ... http://www.mukaumedia.co.uk/artist-starves-dog-death-art/ What makes great customer service? Your ability to: It's simple - but not easy to do. Interestingly, the same three things that add up to good online reputation monitoring. We specialise in looking at why it's so hard for organisations to listen.  Why individuals struggle to understand the experience of the customer and ... http://www.mukaumedia.co.uk/great-customer-service-secret/ Does PayPal give good customer service? Not in my experience.  Not in my brothers' experience. Not, it seems, in an awful lot of other peoples' experience. We've all had our fill of listening to call center operatives struggling through scripts in a second language.  And losing money because this company seems to ... http://www.mukaumedia.co.uk/paypal-customer-service-good/ A neat idea for testing how Google judges the keywords on your site - courtesy of Adam Stone How do you know how Google sees the keywords in your website content? Register for Adsense and put some Adsense ads on a hidden page in your site - and watch what Google serves ... http://www.mukaumedia.co.uk/google-keywords/ In the online world, if you won't listen to our feedback, your prospects certainly will. We've always said that blogging critically about a company is usually a deliberate act of punishment for the crime of not listening. I make no apologies for this post being exactly that. I hope ... http://www.mukaumedia.co.uk/paypal-good-customer-feedback/ "If you don't have anything good to say, then don't say nuthin' at all" - Thumper I've had to gag myself tonight. I've seen yet another 'local online directory' that's started up, peddling its wares, inviting people to sign up and advertise their businesses. The site is a mess. There's almost nobody ... http://www.mukaumedia.co.uk/business-directory-rip-offs/ A quick behind-the-scenes audio peek at 'the making of Iain Scott's 'Agony Uncle' video blog for his new business startup site - 'Iain Scott's Enterprise Cafe'. Look out for his 3 times weekly video podcast- now serving! And be sure to look out for my Darth Vader impression (even I haven't seen ... http://www.mukaumedia.co.uk/business-start-video-podcast-iain-scotts-enterprise-cafe/