Is your Flip Ultra HD camera not charging?

Cut away the plastic so the 'slope' of the tab isn't covered

I bought one of these. Love the video quality, hate the unreliability of the recharging process.

I’ve only managed to charge it successfully once – which is why it’s currently lined up for return. Mine came with odd ‘dimples’ on the ends of the batteries (like someone had poked them with something) and plastic cut away around the tops of the battery.

A bit of research showed me that a lot of people are having the same problem with this device. The main fix out there says to cut away the plastic sheathing the batteries where it overlaps the top end of the batteries. I tried that but still it wouldn’t charge again – not directly from the MacBook USB, or from a mains USB charger or even a USB extender connected to the MacBook. I.e. nothing.

I registered to return the item, printed out the returns forms and read one more bit of advice: to cut away the plastic around the smaller of the two plastic ‘arrow’ tabs on the battery (the one that points into the body of the camera when the battery is in place). I presume that tab tells the camera that the battery is inserted it.

'Dimpled' battery end like someone hit it with something??

I noticed that the plastic sheathing on my battery came up to, and slightly over the ‘step’ on that tab. Logic told me that, as a result, the tab probably wouldn’t seat fully – and possibly, therefore, not do its job. So I cut that away too.

The result is that – at this moment – the camera IS charging (attached to the MacBook by an extender cable – mainly because it doesn’t sit properly when plugged directly into the MacBook due to the different depths of each gadget). That’s handy because I need it tomorrow.

Note right contact: is it supposed to look like this?

For the moment, this camera is in limbo. If my ‘repair’ has cured it, I might avoid the hassle and keep it – despite the clearly ‘pre-owned’ battery (and the ‘pre-owned’ mark on the lens) because, in reality, all I’d get back would be a camera I’d have to do the same DIY fix on anyway.  Flip – that’s a pity. You need to take ownership of this design flaw and make this ‘fix’ mainstream to avoid getting a poor reputation.

Charging now... but for how long?


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