Tips for installing Vodafone’s USB Modem stick on your MacBook Pro
1) Make sure that Vodafone have assigned numbers to your sims. Didn’t happen for us. It took an hour of 0870 phone calling to get that part sorted.
2) Use installer disk to install Vodafone Mobile Connect software (put icon on your dock)
3) Use this software to ‘connect’ to internet with your dongle
4) Try running browser…ah. Not connected to internet.
5) Go to Network in your system preferences
6) Choose ‘Vodafone 3520′
7) In ‘Telephone number’ box, overwrite what’s there (in my case it was something like “*/***99*#”) replacing it with “*99#’. Account name is ‘web’, password is ‘web’
Click connect and it should work
So how come this installer disk placed the wrong phone number in my preferences?? Another half an hour on the line to (very helpful) technical support lady at Vodafone confirmed what I suspected: that Vodafone really haven’t been that bothered about supporting Mac users.
Or giving them any readable instructions either. Which is a pity because it then falls to people like me (and other bloggers) to fill in the information vaccuum. Oh, and if you’re trying to do it with Snow Leopard, you’ll have even more trouble. 
I totally agree with you – try doing the above while you’re on holiday in NZ in a campervan. Very annoying – surely there’s enough Macs around to warrent some decent service.
helped here too!!
thanks for helping where vodafone didnt…..
Thank you so much for that…use hotspot at home but dongle on the move….it worked. Thanks.
Maybe you could help me I bought the Imac and running the lion OS X and for some reason it does not even want to install the mobile partner icon keeps on poping up and when you click it its say application error and when you go to network preferences I can’t switch to modem .. ?
what a rip off spent hours on phone and pc couldnt help why do they sell stuff to make money off you and it crap vodafone
I had a similar experience ater I upgraded my macbook pro to Lion OSX, after sucessfully using the Dongle on the Leopard OSX. After 4 different sets of calls to the help centre, the only solution vodaphone came up with was to to buy a Laptop with Windows.