Buyer raises ‘dispute’, sends back anything and PayPal will refund money (and charge fees).
Apparently, this is all the rage. Happened to my brother. He talks about it here. Happened to lots of other people. They post about it here. This guy talks about a version of the scam here. And lots of other seriously unhappy PayPal customers air their views here. That’s a lot of bad, unhappy energy.
But the ‘buyer dispute’ scam is just a tiny fraction of the bad news associated with PayPal, an organisation that seems to be, literally, a law unto itself. And one that doesn’t feel it needs to respond publicly to those claims.
Why am I posting about it? Because I can and because I believe that a business should be accountable to its customers. With no exceptions. Even when you have 150 million of them.
I hope PayPal is listening because I’d like to hear what it has to say on this apparent scammer’s paradise.